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SMTP Does Not Appear in the IIS Manager

Author: Jonathan Maltz MVP
Article ID:555030
Last Review:December 13, 2003
Revision:1.0

SUMMARY

After the installation of the SMTP service on Windows Server 2003, the SMTP tree may not appear in the IIS Manager console.

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SYMPTOMS

After the installation of the SMTP service on Windows Server 2003, the SMTP tree may not appear in the IIS Manager console.
 
For the Windows 2000/IIS 5.0 version of this article, please see:
"IIS 5: SMTP and NNTP Virtual Server Missing in Internet Services Manager"
http://support.microsoft.com/?id=297261

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RESOLUTION

Method 1: Click the "Start" button, then "Run…" and type:
regsvr32 %systemroot%\system32\inetsrv\smtpsnap.dll
Alternatively, %systemroot% can be replaced with the drive Windows Server 2003 is installed on
 
Method 2: Uninstalling and re-installing IIS including the SMTP service has also proven to fix the problem, it is, however, recommended to try method 1 first.

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APPLIES TO
Microsoft Internet Information Services 6.0
Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
Microsoft Windows Server 2003, Web Edition
Microsoft Windows Server 2003, Standard Edition (32-bit x86)

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Keywords: 
kbpubtypecca kbpubmvp kbhowto KB555030

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